The Vision

At Accord we believe in being professional but also approachable. After 16 years in the property business we know how important it is to be able to listen to our client’s needs and then deliver the highest possible service that exceeds their expectations.

When you make a decision to sell or let your property it is important that not only do you gain the maximum price/return for that asset, but also the process of getting there is as smooth and easy as possible. As a company we are committed to building long-term relationships. This can only be done by building trust. At Accord we know we can only build trust if our team are professional and as such we invest heavily in training and encouraging all team members to obtain the highest possible qualifications within the industry. We also know we need to be dependable and as such we work hard at being reliable and consistent. As they say ‘the proof is in the pudding’ and at Accord we have numerous stories of tenants who have become buyers who have become landlords who have eventually become sellers. They have trusted Accord and continued to use us for all their property needs.

We look forward to talking to you more about the unique Accord Service.

Carl Mimmack
Managing Director

I am always keen to hear your views about our service.
My personal contact details are as follows:
E-mail: carl.mimmack@accordproperty.co.uk
Mobile: 07971 091677

Marketing

At Accord the biggest flow of our customers comes from recommendations, hence the reason why we work hard to exceed all our customers’ expectations. Listed below are some of the other strategies we are currently employing or have used to achieve the highest profile of the Accord name.

* Positioning our office in prime locations, attracting attention 24 hours a day, 7 days a week.
* A website that is not only functionally rich but also up-to-date, live and easy to access and use.
* Using the latest technology to ensure our website is well promoted in all the prominent search engines.
* Advertising on taxi’s and bus vehicles.
* In association partnerships with major organisations.
* Public relations activities to maintain our strong image and high profile.

Quotes from Accord Customers:

“No one recommended me – word is Accord are professional” - Accord Landlord
“I like dealing with Accord staff, when you speak to them they are always efficient and knowledgeable” - Accord Landlord
“I have been very impressed by the wonderful service given by Accord” - Accord Landlord
“ I recommend Accord with a passion” - Accord Landlord

Corporate Clients

Over the last 16 years we have also built up very strong relationships with relocation companies and human resource
departments of key local companies. This obviously ensures a good, regular supply of high quality corporate and private clients.

Latest Technology

Using the latest technology our sales software enables us to present your property to its maximum effect with digital photography showing the accommodation to its highest possible advantage.

Our website leads the field with clear, concise images of your property and its features. Our large database of prospective tenants and buyers is automatically e-mailed upon appointment of any suitable new property.

We also understand the importance of having good links with major portals like Rightmove, as well as developing the strategy to ensure that our website comes out at the top of Internet searches and promoting Accord’s website through other organisations. All of the above helps in ensuring that your property is seen by the maximum number of people looking for property in the area.

Letting Service Options

Letting & Rent Collection Service

This service is suitable for Landlords who live locally, who are willing and able to provide an excellent day to day management service for their tenants.

* Free consultation and assessment of market rental
* Marketing your property using the latest technology, matching a suitable tenant and provision of a ‘to let’ board
* Undertaking all administration, preparation of Tenancy Agreement and Notice to leave
* Provision of a rent collection service, with electronic transfer of money to your bank account
* Annual Statement of Account for tax purposes
* Deposit/bond monies held in Accord audited client’s account

Full Management Service

This service offers convenience and total peace of mind and is designed for the owner who wants a low level of involvement with the tenant and is needed by landlords who live any distance or who have limited time. (It should be noted that a number of company tenancies now require their employees to let managed properties). Includes all of the features of the Letting and Rent Collection Service plus:

* The day to day management of property issues by our trained Property Managers
* Regular inspection of your property
* Recommendations of enhancements needed on a property
* The successful resolving of any defects and deficiencies highlighted by the inventory at the end of a tenancy

Inventory Safe (Managed Service Only)

To effectively manage your property it is important that a comprehensive inventory and schedule of condition is drawn up at the commencement of a tenancy. Under our Management Service only we instruct an inventory clerk on your behalf.
Depending on the size of your property and whether the property is furnished or unfurnished will determine the additional inventory cost. This includes a defect and deficiencies report when your tenants leave the property.

Selling Your Property

The key to selling your property is ensuring the correct valuation. As a company we understand the importance of this. The way we ensure our valuations are as accurate as possible is to use the latest information available from the land registry records whilst tracking other properties available and sold within the market place and of course our own comprehensive knowledge. Whilst all of the above is not an exact science we pride ourselves in watching trends carefully, researching well and providing you with an accurate valuation.

Progressing Sales

One of the common complaints about estate agency services is the lack of progress reports from the point of an agreement of sale subject to contract to exchange and completion. At Accord we understand the importance of keeping you fully informed and commit ourselves to weekly progress reports. This will obviously include progress with regard to surveyors’ reports, mortgage offers and conveyancing by solicitors. We also commit ourselves to try to the best of our ability to keep an eye on the chain, should there be other related sales within the transaction.

Accompanied Viewings

Statistically a viewing completed by the agent is 50% more successful than one conducted by the owner. As such, as a company we believe it is vitally important to try to accompany all viewings, even during weekends and evenings if required. At Accord we train our viewers thoroughly and as a result we believe our accompanied viewing service is highly successful in converting interest in your property to offers to buy. We are also able to monitor feedback and pass on comments viewers may not feel comfortable making to the property owner.

Negotiating Offers

One of our core mission objectives is to treat customers with integrity, care and respect which gives us the best platform to
negotiate successfully on your behalf. Some negotiations can be complex and sensitive and we believe our calibre of staff is
more than able to meet the challenge, thus ensuring not only a successful offer but a negotiated deal that is in your interest.

In Summary

If you are thinking of selling or letting your property this booklet emphasises how important it is to get the right professional advice from the start. This booklet, however, is only an introduction and we would be delighted to welcome you to our office or to come out to your property and talk further about the unique Accord service.

Our Commitment to you

We are an Approachable, listening and responsive organisation offering high quality service.
We are Customer focused, treating all customers with integrity, care and respect.
We support the local Community and encourage active participation.
We have an Office team who are supportive, professional and empowered.
We are Resourceful in promoting growth and enjoying profitability.
We are a Dynamic company, leading the field.
We help Suppliers grow through their own operational excellence.

…is our Statement of Mission

Whatever your requirements
Call today or come and see us for a chat…

Birmingham Office:

4 Brindleyplace,
Birmingham B1 2JB

T: 0121 643 9505
F: 0121 616 1834
Email: birmingham@accordproperty.co.uk

 

Leamington Office:

1 Newbold Terrace,
Corner of Euston Place, Leamington
Spa CV32 4EA

T: 01926 437807
F: 01926 437811
Email: leamington@accordproperty.co.uk