Finding a reputable removal firm can be harder than you think. It is important you feel confident in your removal company. If not, you will find yourself getting more and more stressed as ‘Moving Day’ approaches. With this in mind, Accord Lets, one of the leading letting agents in Birmingham city centre, has put together this guide, to help you find a firm that is trustworthy and efficient.

• Research Local Firms – Increasing fuel costs also mean that removal companies may try to squeeze more money out of you – so the more local the company, the less likely you will find yourself dealing with hidden charges.

• Reputation – It is always worth searching online across local media to see if the firms you are considering have had any positive or negative press coverage.

• Check Credentials - ensure all certifications the firm claims to have are current.

• Meet’n’Greet – Any reputable removal firm will come out to your home and provide a free quote. This is the perfect opportunity to meet staff from the company and ask them about their methods and processes. Do not hesitate in asking as many questions as you may have.

• ‘Cheap & Cheerful’ Not The Case – If a company is promising the lowest quote, it does not necessarily mean that firm is the most efficient or skilled. So, find out why the quote is so low. For example, are they using old vehicles, which could be more likely to breakdown? Are they using unskilled staff, who would be left with your belongings? It is important not to select a removal firm on the price alone.

• References – Always ask for references, regardless of the size of the firm.

• Insurance – All reputable removal firms will provide full insurance cover to general household items. When researching, ensure this cover is included when discussing quotes.

• Packing – Many people prefer to do the packing themselves but there will not be any breakage insurance cover provided by the firm on goods which you have packed yourself. All reputable removal companies will wrap your furniture in proper covers or transit blankets to minimise damage and dust during transit.

• Ask around – Speak to your friends and family, to find out about their experiences with local firms. This may give you a good idea of which companies should be avoided and which you could consider.